• darkblurbg
    The Heat Pump People

    Design, installation and maintenance
    of heat pump systems.

    Contact us:
    01344 380040
  • darkblurbg
    Ground Source & Air Source
    As well as saving money
    Cutting CO2 is vital for the future.

    Contact us:
    01344 380040
  • darkblurbg
    Underfloor Heating
    New build
    & Existing.

    Contact us:
    01344 380040
What do we do?

What do we do? We supply and install energy efficient heating systems to save you money and reduce your carbon emissions. We specialise in the design, supply, installation and maintenance of heat pump systems. We create heating systems suited to your individual needs. Our design ensures you gain maximum benefit from the Government Renewable Heat Incentive scheme which pays you for the heat you produce from renewable sources. Heat Pumps are renewable energy heating systems, they collect heat from outside and concentrate it so you can use it to heat your hot water and your radiators.

As well as designing and installing your heat pump system we can guide you through the administrative work relating to your application to join the Renewable Heat Incentive scheme. At Heat Collector we pride ourselves on being attentive and innovative. Heat Collector Ltd are Business Solutions Providers for Mitsubishi offering 5-year manufacture backed warranty.

Some of our Services

Air Source

Heat Pump

Air Source heat pump.

Ground Source

Heat Pump

Ground Source Heat Pump borehole.

Underfloor Heating

The manifold

Underfloor heating manifolds are small and can be easily hidden.

Air Conditioning

Air to Air Heating & Cooling

Hot in the winter, cool in the summer.

What are heat pumps?

Heat pumps are used to replace boilers in central heating systems. They absorb heat from the environment which can be used to heat radiators, under floor heating or warm air convectors. It can also be used to provide hot water for your home or business. Heat pumps use conventional refrigeration technology to extract the sun’s heat stored in the air or the ground around the outside of your premises and raise it to a temperature suitable for heating purposes. This principle works even in the middle of winter with outside temperatures as low as -15°C. Heat pumps use about a quarter of the amount of energy than other forms of heating because they collect heat that’s already there and concentrate it, increasing the temperature so it can be used. That’s why it is called renewable energy.

How much do they cost?

A rough guide would be, £1,300 for each kW of power required to heat your home. Costs vary depending on the size of your home, how well insulated it is and how long ago it was built. For a 3 bedroom house built since 1960 it would probably cost around £11,000 for an air source heat pump and £14,000 for a ground source heat pump plus around £3,500 for the installation. Then you need a special hot water tank and perhaps additional radiators, possibly another £3,000 to £5000. If you chose a ground source heat pump it will cost extra to bury the pipes outside, say another £5,000 to £15,000. Although this is expensive compared to a traditional boiler, a well designed heat pump installation can save on your heating bills and the government will be paying you via the Renewable Heat Incentive for 7 years for domestic installations. The payment for the Domestic Renewable Heat Incentive was designed to compensate you for the additional cost of installing this carbon saving technology. The scheme is open to new applicants until March 2022
https://www.ofgem.gov.uk/environmental-and-social-schemes/domestic-renewable-heat-incentive- domestic-rhi

RHI Cashback

Under the UK Government’s Renewable Heat Incentive (RHI) scheme, if you install an eligible renewable heating technology, you receive quarterly payments for seven years. The scheme was designed to cover the extra cost of installing this equipment instead of traditional boilers and payment is based on the heat you produce from renewable sources. This is the total heat demand for heating and hot water as shown on your EPC (energy performance certificate) less the amount of electricity calculated to be required to generate the heat. The eligible heat is capped at 20,000 kWh for Air Source and 30,000 kWh for Ground Source. The actual figure will vary depending on the design of your system. The lower the temperature in the radiators the greater the efficiency of the system and lower the amount of electricity it is going to take to generate the heat. The current tariff rate is 20.89 pence per kilowatt hour (unit) for ground source heat pumps and 10.71 pence per kilowatt hour (unit) for air source heat pumps. The scheme is open to new applications until March 2022
https://www.ofgem.gov.uk/environmental-and-social-schemes/domestic-renewable-heat-incentive- domestic-rhi

Our Ground Source Heat Pump Figures April 2014 – September 2015

We believe in this technology and the savings that it offers so in an effort to be transparent we thought it would be a good idea to show our data from April 2014 so you can see how efficient heat pumps can be & just how much money you can save!

Heat Produced

26,806 kWh

Electricity Used

4,562 kWh

Heating Cost Per kWh


Cost Since April 2014


RHI Cashback


Profit On Heating


SPF Value


CO2 Saved vs Electric

13.1 Tons

Savings & RHI Payments During The Period Vs Electric Heating


Quick guide: Ground source heat pump installation

Boreholes / Trenches

It all starts with a borehole, after the drilling is complete, pipes are inserted into the borehole and the all the boreholes are joined together in the Star Chamber. Flow and return pipes are then connected from this to the heat pump. If you have enough room the heat extraction pipes can be laid in trenches which saves on drilling costs.

Connect it up

This particular installation required 4 boreholes 80 metres deep joined together with pipes laid in the trenches. Installations vary, some may be trenches and some will be bores holes. We can now offer the Rehau Helix system, a series of helix pipes like a vertical spring sunk 3 metres into the earth. As these a shorter wider holes they can be drilled with a auger fixed to a JCB. You may even have access to a river which you can use as a heat source.

Fill the trenches

Some people are concerned about the appearance and mess from a ground source heat pump installation, you will be comforted to know that once the work has been completed, no trace of the installation will be visible. Golf Courses run their ground loops through fairways with no adverse consequences to play. There goes one excuse for the poor shot!

Job done

We believe in the technology and believe it’s important for our customers to be able to see a heat pump in action. This is the heat pump installed in the Heat Collector office. Currently running at an efficiency of 600% (6. kilowatts of heat for every kilowatt of electricity used) delivering the maximum benefit from Government Renewable Heat Incentive scheme and currently heating our building for half the price of gas!

Should I think about a heat pump?

Yes! Renewable technologies aren’t the future they are here today

  • Cheaper fuel bills
  • Extremely low maintenance
  • RHI Cashback
  • Lower environmental impact

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